Ensuring Sustainable Learning: An Analysis Of Online Learning Quality From Students’ Perspective
Year: 2024
Type: article
Study design: Observational Study
Abstract: Purpose-This research explores the intersection of online learning quality and student satisfaction in higher education, particularly during the COVID-19 pandemic. Design/methodology/approach- Grounded in a quantitative methodology, data from 220 students was analyzed using exploratory and confirmatory factor analysis and structural equation modeling. The study incorporates various dimensions, including teacher and teaching quality, course and content quality, technical service quality, administrative service quality, and the overall quality of online learning programs. Findings- The findings reveal a significant positive influence of teacher and teaching quality on online learning quality, contradicting its impact on student satisfaction. Course and content quality exhibited a positive impact on student satisfaction but lacked statistical significance in influencing online learning quality. Technical service and administrative service quality both positively influenced overall online learning quality and student satisfaction. Additionally, the quality of online learning programs significantly correlated with student satisfaction. Originality/Value-This research contributes to understanding the nuanced dynamics of online learning and student satisfaction, emphasizing the importance of teacher quality, course content, and support services. The findings offer actionable insights for institutions seeking to enhance online education quality and student satisfaction in an evolving educational landscape.
Authors: Prasant Barla, Sarojini Minz, Gulu Soren
Institution: Veer Surendra Sai University of Technology
Language: English
Topic: Online and Blended Learning
Subfield: Education
Field: Social Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: diamond
OpenAlex ID: W7216830786