การจำแนกความผิดพลาดของมนุษย์ด้วยเทคนิค SHERPA: Systematic Human Error Reduction and Prediction Approach
Year: 2022
Type: article
Abstract: Human error can occur with every people. Understanding the mechanism of human error is important to find potential solutions to prevent them. The objective of this article was to describe how to perform SHERPA technique for identifying human error. The SHERPA technique was firstly developed for identifying human error in nuclear industry. Nowadays, this technique has been accepted to be used widely in general industries. The main benefits of this technique are reliable and easy to learn and apply. However, some limitations of the technique are that the result does not provides quantitative probability of the human error. In addition, it might spend long time for some large and complex industries. There are eight steps of the SHERPA technique. The results can explain five types of human errors including 1) Action Errors 2) Checking Errors 3) Retrieval Errors 4) Communication Errors; and 5) Selection Errors. The results can also describe consequences, recovery, probability, criticality, and remedial strategy.
Authors: Butmee, Totsapon, Jitjamnong, Atitaya
Institution: Naresuan University
Language: Thai
Topic: Risk and Safety Analysis
Subfield: Safety, Risk, Reliability and Quality
Field: Engineering
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W7219192524