Year: 2025
Type: article
Abstract: The global tourism and hospitality industry has become one of the most dynamic sectors of the world economy, contributing significantly to GDP, employment, and national development. With growing competition and evolving traveler expectations, assessing the competitiveness and quality of services, particularly in hotel enterprises, has gained strategic importance. This study applies expert evaluation, factorial analysis, and parametric methods to assess the competitiveness of hotel services. Regression modeling is used to explore the influence of service attributes—such as consistency, reliability, responsiveness, and value for money—on tourist satisfaction and market success. Forecasts indicate a significant geographical shift in inbound tourism from traditional regions (Western Europe, USA, Japan) to emerging markets such as Central Asia, China, and the Middle East. The results show that service quality and tailored marketing approaches significantly impact a destination’s competitiveness. The use of digital tools and state-backed tourism strategies further enhances growth potential. Tourism development is increasingly driven by sustainable policies, innovation, and international branding efforts. Countries that integrate quality assurance and strategic planning into their tourism policies are more resilient to global shocks (e.g., natural disasters, pandemics). The tourism sector serves as a catalyst for infrastructure growth, human capital development, and international recognition.
Source: Miasto Przyszłości
Author: Kamollidin Xolboyevich, Usanov
Language: English
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W7219206476