The Relationship Between Work–life Balance and Work Stress on the Quality of Life Among Ambulance Officers in Semarang City
Year: 2026
Type: article
Study design: Observational Study
Abstract: Ambulance officers work under high pressure due to the demand for 24-hour readiness in handling emergencies. Imbalances between work and personal life (work-life balance) and high work stress can affect their quality of life. This study aims to analyze the relationship between work-life balance, work stress, and the quality of life of ambulance officers in Semarang City. This quantitative study employed a cross-sectional design. The respondents consisted of 46 Ambulance Hebat officers in Semarang City, selected through accidental sampling. Researchers collected data using the Work-Life Balance Scale, Work-Related Stress Questionnaire, and Professional Quality of Life (PROQoL) version 5. The results indicate that ambulance officers had high work-life balance (mean 68.65), low work stress (mean 149.83), and high compassion satisfaction within the quality-of-life domain (mean 47.48). They also reported low burnout (mean 15.22) and high secondary traumatic stress (mean 19.80). The Spearman rank test revealed significant relationships between work-life balance and quality of life (p = 0.000) and between work stress and quality of life (p = 0.000). This study recommends interventions to maintain work-life balance and reduce work stress as essential strategies to improve ambulance officers' quality of life.
Institution: Universitas Telogorejo Semarang
Language: English
Field: Medicine
Domain: Health Sciences
Open Access status: diamond
OpenAlex ID: W7219948487