Social Media Application for Effective Library and Information Services Delivery in Academic Libraries
Year: 2021
Type: article
Abstract: The paper examined social media applications for effective library and information services delivery in academic libraries in Nigeria. The concept of social media is precipitated by the emergence of information and communication technologies, which has ushered in web tools applications for libraries. In Nigeria, academic libraries are gradually engaging social media applications to deliver library services to their patrons. This has become necessary because 21st century library users are resorting to the internet to seek information thus relegating libraries, which are key players in information provisions and services. However, academic libraries are evolving and rebranding their services to reestablish their worth in the information landscape using social networks. The paper has seven (7) parts comprising; introduction, review of related literature, social media applications and libraries, use of social media applications in academic libraries, challenges facing the use of social media applications in academic libraries, conclusion and recommendations. The paper concluded that the application of social media would assist librarians in providing library services and resources to the user who may not be physically present in the library. The paper recommended that academic libraries must improve their infrastructure, i.e., power supply, ICT facilities and Internet connection to meet the international standard to enable effective use of social media application for service delivery; adoption and use of social media in academic libraries should be encouraged and there should be regular training and retraining of librarians to acquire relevant skill and knowledge in utilising social media applications for delivery of library services and among others.
Language: English
Topic: Web and Library Services
Subfield: Library and Information Sciences
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W7219977514