Year: 2025
Type: article
Abstract: PT For PT XYZ, operating a jetty effectively and efficiently is not easy because there are many phenomena that often occur during ship operational activities. One of them is the high queue of ships and the Berthing Occupancy Rate. The aim of this research is to analyze the characteristics of queues and berthing occupancy rates in the form of simulation results of ship queues at PT XYZ and design improvement scenarios with the help of Arena software. The results of the simulation test can be concluded that the existing utilization of jetty 1 reached 97%, above the limit set by the company, namely <70%. Improvements made according to the results of the arena simulation analysis are the addition of 1 server/jetty to accommodate the arrival of Large Range ships, so that the addition of 1 server/jetty will reduce the waiting time from the real average waiting time of 30.18 hours by adding 1 server. /jetty waiting time is an average of 7.54 hours. So, these improvements can help companies to minimize the queue time for cargo entry so that the processing process can be optimal.
Institution: Institut Teknologi dan Bisnis Riau Pesisir
Language: English
Topic: Maritime Ports and Logistics
Subfield: Industrial and Manufacturing Engineering
Field: Engineering
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W7220200293
