The Process Approach as a Tool for Implementing Digital Transformations
Year: 2026
Type: article
Abstract: The article examines the relationship between digital transformation and business processes of enterprises under conditions of comprehensive digitalization and the growing role of data in business activities. The study aims to substantiate the bilateral nature of this relationship, identify the main directions of interaction between digital transformation and business processes, and develop a cyclic model of their interrelation. Based on the generalization of scientific approaches, it is established that business processes simultaneously act as an object of transformational influence of digital technologies and as a process-based foundation for implementing digital changes. The study distinguishes between the digitalization of individual operations and the digital transformation of business processes. Unlike operational automation, digital transformation involves qualitative changes in process structure, execution methods, information flows, interaction between participants, decision-making mechanisms, adaptability, and value creation. The sequence of implementing digital transformation based on business processes is substantiated. It includes defining strategic goals, identifying and analyzing business processes, determining their target state and transformation potential, selecting and integrating digital technologies, monitoring results, and further improvement. It is established that the two directions of interaction are interconnected through the transformed business process. Its functioning generates new data and information that provide a basis for assessing the results of implemented changes, identifying new needs and opportunities, and initiating subsequent transformation cycles. Based on the obtained results, a cyclic model of the bilateral relationship between digital transformation and business processes is proposed. The model reflects the continuous nature of digital transformation and business process development and emphasizes the feedback between technological changes, process performance, and information generated during process execution. The practical significance of the results lies in the possibility of using the proposed approach to analyze, plan, and systematically implement digital changes in enterprise business processes.
Source: Economic scope
Language: English
Subfield: Management of Technology and Innovation
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W7221584551