Exploring the Challenges and Coping Strategies of Non-Teaching Personnel in Handling Additional Administrative Task
Year: 2026
Type: article
Abstract: Non-teaching personnel in educational institutions increasingly face additional administrative responsibilities beyond their regular duties, yet their challenges and coping strategies remain insufficiently explored, particularly in public schools. This study explored the challenges encountered by non-teaching personnel, specifically administrative officers, in handling additional administrative tasks and identified the strategies they employed to manage these demands. Using a qualitative case study design, the research involved selected administrative officers from public schools in Don Victoriano District, Division of Misamis Occidental. Data were gathered through in-depth interviews to examine participants’ experiences concerning workload pressures, role expectations, task management, and work-life balance. The findings revealed that participants experienced stress, time constraints, excessive workloads, and difficulties balancing multiple responsibilities because of limited manpower and increasing institutional demands. Adjusting to unfamiliar tasks and meeting deadlines further contributed to emotional and physical exhaustion. Despite these challenges, participants employed various coping strategies, including effective time management, task prioritization, seeking support from colleagues, and maintaining positive workplace relationships. Family encouragement, teamwork, and personal motivation also helped them manage work-related pressures and fulfill their responsibilities. These findings suggest that additional administrative assignments can strain the capacity and well-being of non-teaching personnel, particularly when institutional demands exceed available resources. The study concludes that personal coping strategies and social support are important in managing workplace challenges; however, individual efforts should be complemented by organizational interventions. Educational institutions should strengthen support systems, provide relevant professional development opportunities, ensure equitable distribution of administrative tasks, and consider staffing adequacy to reduce excessive workloads. By recognizing the experiences and contributions of non-teaching personnel, school administrators can promote employee well-being, improve administrative efficiency, and support the effective delivery of educational services.
DOI: 10.67903/ijroms0563
Author: Lunel S. Bate
Institution: Saint Columban College
Language: English
Topic: Stress and Burnout Research
Subfield: Social Psychology
Field: Psychology
Domain: Social Sciences
SDG: Quality education
Open Access status: hybrid
OpenAlex ID: W7225614796