From Fragmented Programmes to an Adaptive Support Chain: Collaborative Public Management for Handicraft Msme Competitiveness in Indonesia
Year: 2026
Type: article
Abstract: Non-food handicraft micro, small, and medium enterprises (MSMEs) hold distinctive cultural assets, but the support needed to turn those assets into durable competitiveness is spread across government agencies, finance institutions, facilitators, communities, and market intermediaries. This article examines how Collaborative Public Management (CPM) organizes that distributed support, using the four network-management behaviours of activation, framing, mobilizing, and synthesizing. It reports a qualitative embedded case study of three handicraft subcases in Bone Regency, South Sulawesi, Indonesia: Panre Bessi (bladed metalwork), brassware and Bugis customary accessories, and Songkok Recca (woven fibre caps). Evidence came from semi-structured interviews with 14 key informants (local government officials, supported and unsupported producers, a facilitator, an entrepreneurs’ community, and a state-owned bank), observation during 20 field visits between July and September 2026, document analysis, and a validation focus group discussion with 20 participants. Activation has produced a multi-actor network, framing has produced a broad agenda around legality, quality, finance, digitalization, and markets, and mobilizing has delivered equipment, training, referrals, promotion, and financing opportunities. Synthesizing is the weakest behaviour: information, referrals, sequencing, and outcome monitoring remain divided by organizational boundaries, so producers carry the burden of connecting one service to the next. The article contributes an enterprise-journey reading of CPM in which the quality of collaboration is judged where support reaches the enterprise, and it develops an Adaptive MSME Support Chain with four propositions linking profiling, shared diagnosis, actor configuration, compatible mobilization, sequenced referral, outcome checks, and feedback. The model offers local governments a way to move MSME policy from programme accumulation toward traceable, adaptive, and resilience-oriented support.
Source: Acta Innovations
Language: English
Subfield: Public Administration
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W7225828892
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