The role of perceived organisational support, diversity, engagement and burnout in the retention of employees
Year: 2014
Type: dissertation
Abstract: The aim of this study was to establish how burnout, work engagement, diversity and organisational support influence organisational commitment and turnover intention. Additionally, the study considered whether diversity and organisational support act as moderators between burnout and work engagement on the one hand, and organisational commitment and turnover intention on the other. Results indicate that burnout shows a strong inverse relationship both with organisational support and commitment, while a strong direct relationship exists with turnover intention. Engagement relates positively to organisational commitment and support, and negatively to turnover intention. Diversity was a statistically significant predictor of organisational commitment and turnover intention, but not a moderator between these variables and burnout or work engagement. Organisational support, additional to being a predictor of organisational commitment and turnover intention, also acted as a moderator in the relationship of burnout and work engagement to these variables.
Author: Talita Serfontein
Language: English
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W806579488