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Ala’ Omar Dandis
Observed names:
Ala Dandis,
Ala' Omar Dandis,
Ala’ O. Dandis
Institution:
Hashemite University
Observed institutions:
Al-Zaytoonah University of Jordan,
Applied Science Private University,
Hashemite University,
Princess Sumaya University for Technology,
Middle East University,
Middle East University
show all 6
ORCID:
0000-0003-0447-4601
Observed ORCID:
0000-0003-0447-4601
OpenAlex ID:
A5006881929
Service Quality, Customer Satisfaction and Loyalty in an Internet Service Providers
2018
·
Jamal M. M. Joudeh
, Ala’ O. Dandis
·
International Journal of Business and Management
·
113
PDF
Enhancing consumers’ self-reported loyalty intentions in Islamic Banks: The relationship between service quality and the mediating role of customer satisfaction
2021
·
Ala’ Omar Dandis
, Len Tiu Wright
, et al.
·
Cogent Business & Management
·
87
Visiting and revisiting destinations: impact of augmented reality, content quality, perceived ease of use, perceived value and usefulness on E-WOM
2024
·
Jude Madi
, Mohammad Al Khasawneh
, et al.
·
International Journal of Quality & Reliability Management
·
73
Customer lifetime value: investigating the factors affecting attitudinal and behavioural brand loyalty
2021
·
Ala' Omar Dandis
, Mohammad Badi' Al Haj Eid
·
The TQM Journal
·
64
The effects of CARTER model on attitudinal loyalty in Islamic banks
2020
·
Ala' Omar Dandis
, Len Tiu Wright
·
International Journal of Quality and Service Sciences
·
61
An empirical investigation of the factors affecting customer lifetime value
2021
·
Ala' Omar Dandis
, Mohammad Badi’ Al Haj Eid
, et al.
·
International Journal of Quality & Reliability Management
·
57
The effect of multidimensional service quality on word of mouth in university on-campus healthcare centers
2021
·
Ala' Omar Dandis
, Amr Anwar Jarrad
, et al.
·
The TQM Journal
·
55
Customer lifetime value: the effect of relational benefits, brand experiences, quality, satisfaction, trust and commitment in the fast-food restaurants
2023
·
Ala' Omar Dandis
, Mohammad Al Haj Eid
, et al.
·
The TQM Journal
·
46
PDF
The effect of brand experiences and relational benefits on loyalty in the fast-food restaurants
2022
·
Ala’ Omar Dandis
, Donna Marie Wallace-Williams
, et al.
·
The TQM Journal
·
46
Social media marketing strategy: The impact of firm generated content on customer based brand equity in retail industry
2024
·
Ghaith Al-Abdallah
, Rojan Barzani
, et al.
·
Journal of Marketing Communications
·
36
Factors influencing electronic word of mouth behavior in higher education institutions
2023
·
Haneyah Ata Rabah
, Ala’ Omar Dandis
, et al.
·
Journal of Marketing Communications
·
30
Investigating Dark Patterns on Social Media: Implications for User Engagement and Impulse Buying Behavior
2024
·
Reem Rafiq Al-Tabakhi
, Mohammad Hamdi Al Khasawneh
, et al.
·
Journal of Internet Commerce
·
24
Factors affecting entrepreneurial intentions among students in higher education institutions
2023
·
Tabarek Al-Tekreeti
, Mohammad Al Khasawneh
, et al.
·
International Journal of Educational Management
·
24
Social marketing, shock advertising and risky consumption behavior
2021
·
Ibrahim Lewis Mukattash
, Ala' Omar Dandis
, et al.
·
International Journal of Emerging Markets
·
22
PDF
Business as usual through contact tracing app: what influences intention to download?
2021
·
Robin Robin
, Ala’ Omar Dandis
·
Journal of Marketing Management
·
21
The impact of Instagram utilization on brand management: an empirical study on the restaurants sector in Beirut
2022
·
Ghaith M. Al-Abdallah
, Ala’ Omar Dandis
, et al.
·
Journal of Foodservice Business Research
·
19
Social norms, cues and improved communication to influence behaviour change of smokers
2021
·
Donna Marie Wallace-Williams
, Len Tiu Wright
, et al.
·
Journal of Marketing Communications
·
18
Linking bank advertising to customer attitudes: The role of cognitive and affective trust
2020
·
Nursultan Bilisbekov
, Christian Sarfo
, et al.
·
Management Science Letters
·
16
PDF
The Social Dimension of the Circular Economy: A Review Towards a Comprehensive Narrative
2025
·
Mohammad Al Haj Eid
, Ala' Omar Dandis
, et al.
·
Sustainable Development
·
14
The influence of service quality and marketing ethics on relationship marketing outcome in private hospitals
2024
·
Sara Jamal Abu-Hasheesh
, Ala’ Omar Dandis
, et al.
·
Journal of Marketing Communications
·
13
Differences in how leaders and employees view organizational changes: Lessons from an international multicultural context
2023
·
Ghaith Al-Abdallah
, Reda Helal
, et al.
·
Cogent Business & Management
·
13
PDF
From e-service quality to repurchase intention: the mediating roles of e-customer satisfaction and e-WOM
2026
·
Ala' Omar Dandis
, Mohammad Al Haj Eid
, et al.
·
The TQM Journal
·
11
Does employee innovation matter in the UK hotel industry? The mediating role of psychological safety
2024
·
Sultan Alzyoud
, Shobana Nair Partington
, et al.
·
International Journal of Quality & Reliability Management
·
7
PDF
The Impact of Marketing Strategy on the Marketing Innovation and the Marketing Competitive Advantage in the Jordanian Furniture Industry
2022
·
Jamal M. Joudeh
, Mahmoud Allan
, et al.
·
Journal of Southwest Jiaotong University
·
7
PDF
Exploring public voice on social media: Twitter Users' views on the circular economy
2024
·
Mohammad Al Haj Eid
, Ala' Omar Dandis
, et al.
·
Sustainable Development
·
6
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Works count:
33
Citation count:
898
H-index:
17
I10-index:
22
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