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Edward C.S. Ku

Observed names: EDWARD C. S. KU, Edward C. S. Ku, Edward CS Ku, Edward Ku, Ku, Edward C.
ORCID: 0000-0002-4412-4908
Observed ORCID: 0000-0002-4412-4908
OpenAlex ID: A5015026861
Customer focus, service process fit and customer relationship management profitability: the effect of knowledge sharing
2009 · Yi-Wen Fan, Edward Ku · Service Industries Journal · 131
Artificial intelligence innovation of tourism businesses: From satisfied tourists to continued service usage intention
2024 · Edward C.S. Ku, Chun-Der Chen · International Journal of Information Management · 125
Cultivating travellers' revisit intention to e-tourism service: the moderating effect of website interactivity
2014 · Edward C. S. Ku, Chun-Der Chen · Behaviour and Information Technology · 91
Increasing rates of impulsive online shopping on tourism websites
2019 · Chun-Der Chen, Edward C.S. Ku, et al. · Internet Research · 86
Fitting facilities to self-service technology usage: Evidence from kiosks in Taiwan airport
2013 · Edward C.S. Ku, Chun-Der Chen · Journal of Air Transport Management · 78
Beyond price: how does trust encourage online group's buying intention?
2012 · Edward C.S. Ku · Internet Research · 76
Diversified Online Review Websites as Accelerators for Online Impulsive Buying: The Moderating Effect of Price Dispersion
2021 · Chun-Der Chen, Edward C. S. Ku · Journal of Internet Commerce · 71
The Decision Making in Selecting Online Travel Agencies: an Application of Analytic Hierarchy Process
2009 · Edward C. S. Ku, Yi Wen Fan · Journal of Travel & Tourism Marketing · 62
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Job Demand, Emotional Awareness, and Job Satisfaction in Internships: The Moderating Effect of Social Support
2009 · Fei-Chuan Chen, Edward C. S. Ku, et al. · Social Behavior and Personality An International Journal · 56
Recommendations from a virtual community as a catalytic agent of travel decisions
2011 · Edward C.S. Ku · Internet Research · 53
The impact of customer relationship management through implementation of information systems
2010 · Edward C.S. Ku · Total Quality Management & Business Excellence · 51
Wellness Tourism Enhances Elderly Life Satisfaction
2022 · Tangchung Kan, Edward C. S. Ku, et al. · Journal of Quality Assurance in Hospitality & Tourism · 47
Knowledge sharing and customer relationship management in the travel service alliances
2009 · Edward C.S. Ku, Yi Wen Fan · Total Quality Management & Business Excellence · 47
Strategic alignment leverage between hotels and companies: The buyer–supplier relationship perspective
2010 · Edward C.S. Ku, Wu-Chung Wu, et al. · International Journal of Hospitality Management · 45
Anthropomorphic chatbots as a catalyst for marketing brand experience: evidence from online travel agencies
2023 · Edward C. S. Ku · Current Issues in Tourism · 42
Bridging indistinct relationships and online loyalty: evidence from online interest-based communities
2013 · Chun-Der Chen, Edward C.S. Ku · Online Information Review · 38
The relationships among supply chain partnerships, customer orientation, and operational performance: the effect of flexibility
2015 · Edward C. S. Ku, Wu-Chung Wu, et al. · Information Systems and e-Business Management · 37
Flying on the clouds: how mobile applications enhance impulsive buying of low cost carriers
2019 · Edward C. S. Ku, Chun-Der Chen · Service Business · 36
Digital marketing innovation and industrial marketing: evidence from restaurants' service robots
2024 · Edward C.S. Ku · Asia Pacific Journal of Marketing and Logistics · 35
Distributed Fascinating Knowledge Over an Online Travel Community
2012 · Edward C. S. Ku · International Journal of Tourism Research · 35
Technological capabilities that enhance tourism supply chain agility: role of E-marketplace systems
2021 · Edward C. S. Ku · Asia Pacific Journal of Tourism Research · 34
Developing a Muslim tourism market: the perspective of travel agencies
2020 · Po-Yi Hsu, Edward C.S. Ku, et al. · Journal of Hospitality and Tourism Insights · 33
Process innovation capability and subsequent collaborative team performance in travel planning: a knowledge exchange platform perspective
2017 · Chien Chi Yeh, Edward C.S. Ku · Current Issues in Tourism · 33
Cloud infrastructure enhancing product competitive advantage of tourism SMEs on online consumption values of tourists
2022 · Hsin-Yi Huang, Edward C.S. Ku, et al. · Business Process Management Journal · 31
Connecting supplier–supplier relationships to achieve supply chain performance of restaurant companies
2020 · Edward C.S. Ku, Shun-Fa Hsu, et al. · Journal of Hospitality and Tourism Insights · 31
Works count: 76
Citation count: 1,823
H-index: 27
I10-index: 43
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