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Maraj Rahman Sofi
Observed names:
Maraj Rehman Sofi,
Maraj Sofi
Institution:
Islamic University of Science and Technology, Kashmir
Observed institutions:
Islamic University of Science and Technology,
Islamic University of Science and Technology, Kashmir
ORCID:
0000-0001-9207-8232
Observed ORCID:
0000-0001-9207-8232
OpenAlex ID:
A5040866982
The effect of customer relationship management (CRM) dimensions on hotel customer’s satisfaction in Kashmir
2020
·
Maraj Rahman Sofi
, Irfan Bashir
, et al.
·
International Journal of Tourism Cities
·
122
Creating exceptional guest experiences: the role of engagement and relationship building in hospitality
2024
·
Maraj Rahman Sofi
, Irfan Bashir
, et al.
·
Journal of Hospitality and Tourism Insights
·
37
Customer Relationship Management as Tool to Enhance Competitive Effectiveness: Model Revisited
2018
·
Maraj Rahman Sofi
, Iqbal Ahmad Hakim
·
FIIB Business Review
·
26
Conflicts and tourists’ destination choice intention: a study of Kashmir Valley in India
2023
·
Asif Iqbal Fazili
, Asif Hamid Charag
, et al.
·
Tourism Review
·
16
From Digital Strategies to Loyal Stays: Exploring the Impact of DMC , CRM , and Trust on Hotel Revisit Intentions
2026
·
Maraj Rahman Sofi
, Irfan Bashir
, et al.
·
International Journal of Tourism Research
·
2
Service Quality Variables and Tourist Satisfaction at Destination Level – A Study of J&K Tourism
2014
·
Maraj Rehman Sofi
, Dr. Iqbal Ahmad Hakim
, et al.
·
International Journal Of Applied Research and Studies
·
2
Social Media Marketing - A Review
2018
·
Maraj Rahman Sofi
·
ASBM Journal of Management
·
1
Impact of customer relationship management on customer satisfaction and customer loyalty in service sector
2015
·
Maraj Rehman Sofi
·
Shodhganga
3. Sectoral Performance and Investment Opportunity in Indian Equity Market: a Case Analysis of Six Major Sectors
2014
·
Ankita Shrivastava
, Vikram Bisen
, et al.
·
International Journal of Research in Commerce and Management
Measuring the Sustainability of Tourism Development in Kashmir
2014
·
Mohd Rafiq Gadoo
, Farooq Ahmad Khan
, et al.
Assessment of Total Quality Management (tqm) in J&k Tourism
2014
·
Maraj Sofi
, Hakim, Iqbal Ahmad
, et al.
·
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Works count:
11
Citation count:
206
H-index:
4
I10-index:
4
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