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Rutger D. van Oest

Observed names: Rutger D. Van Oest, Rutger Daniel Van Oest, Rutger Van Oest, Rutger van Oest, van Oest, Rutger
ORCID: 0000-0003-0693-0156
Observed ORCID: 0000-0003-0693-0156
OpenAlex ID: A5041941645
Customer Complaints and Recovery Effectiveness: A Customer Base Approach
2014 · George Knox, Rutger van Oest · Journal of Marketing · 188
Customer Inconvenience and Price Compensation: A Multiperiod Approach to Labor-Automation Trade-Offs in Services
2017 · Tor W. Andreassen, Rutger D. van Oest, et al. · Journal of Service Research · 32
Why are Consumers Less Loss Averse in Internal than External Reference Prices?
2012 · Rutger van Oest · Journal of Retailing · 28
On the econometrics of the geometric lag model
2007 · Philip Hans Franses, Rutger van Oest · Economics Letters · 27
Adaptive radial-based direction sampling: some flexible and robust Monte Carlo integration methods
2004 · Luc Bauwens, Charles S. Bos, et al. · Journal of Econometrics · 26
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Measuring changes in consumer confidence
2007 · Rutger van Oest, Philip Hans Franses · Journal of Economic Psychology · 25
On the econometrics of the Koyck model
2004 · Philip Hans Franses, Rutger van Oest · Econometric Institute Research Papers · 23
Extending the BG/NBD: A simple model of purchases and complaints
2010 · Rutger van Oest, George Knox · International Journal of Research in Marketing · 20
Return on Roller Coasters: A Model to Guide Investments in Theme Park Attractions
2010 · Rutger D. van Oest, Harald J. van Heerde, et al. · Marketing Science · 19
Simulation‐Based Bayesian Econometric Inference: Principles and Some Recent Computational Advances
2009 · Lennart F. Hoogerheide, Herman K. van Dijk, et al. · Wiley eBooks · 19
A new coefficient of interrater agreement: The challenge of highly unequal category proportions.
2018 · Rutger van Oest · Psychological Methods · 15
Essays on Quantitative Marketing Models and Monte Carlo Integration Methods
2000 · Rutger van Oest · 13
Which Brands Gain Share from Which Brands? Inference from Store-Level Scanner Data
2005 · Rutger van Oest, Philip Hans Franses · Quantitative Marketing and Economics · 11
Simulation Based Bayesian Econometric Inference: Principles and Some Recent Computational Advances
2007 · Lennart F. Hoogerheide, Herman K. van Dijk, et al. · SSRN Electronic Journal · 6
Weighting schemes and incomplete data: A generalized Bayesian framework for chance-corrected interrater agreement.
2021 · Rutger van Oest, Jeffrey M. Girard · Psychological Methods · 5
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Testing changes in consumer confidence indicators
2006 · Philip Hans Franses, Rutger van Oest · Econometric Institute Research Papers · 5
Add on or move on: Do in-game purchases help or hurt upgrading to newer game versions?
2025 · Olga Ungureanu, Rutger van Oest, et al. · International Journal of Research in Marketing · 3
A Joint Framework for Category Purchase and Consumption Behavior
2003 · Rutger van Oest, Richard Paap, et al. · SSRN Electronic Journal · 3
The Dependence of Chance-Corrected Weighted Agreement Coefficients on the Power Parameter of the Weighting Scheme: Analysis and Measurement
2022 · Rutger van Oest · Psychometrika · 2
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Unconstrained Cholesky-based parametrization of correlation matrices
2019 · Rutger van Oest · Communications in Statistics - Simulation and Computation · 2
Adaptive polar sampling, a class of flexibel and robust Monte Carlo integration methods
2002 · Luc Bauwens, Charles S. Bos, et al. · RePEc: Research Papers in Economics · 2
Familiarity Mitigates the Effect of Team Reward on Functional Conflict and Citizenship Behavior
2019 · Afra Koulaei, Sundar G Bharadwaj, et al. · Academy of Management Proceedings · 1
Erratum to: Extending the BG/NBD: A simple model of purchases and complaints, [Intern. J. of Research in Marketing, Volume 28 (2010) 30–37]
2011 · Rutger van Oest, George Knox · International Journal of Research in Marketing · 1
I'm Here, But Maybe Not for Long: Using Complaints to Predict and Value Customers
2007 · George Knox, Rutger van Oest · SSRN Electronic Journal · 1
Using Complaints to Predict and Value Customers
2007 · George Knox, Rutger van Oest · SSRN Electronic Journal · 1
Works count: 40
Citation count: 480
H-index: 12
I10-index: 13
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