Work

Using Complaints to Predict and Value Customers

Year: 2007

Type: preprint

Source: SSRN Electronic Journal

Authors: George Knox, Rutger van Oest

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W57064009

Cites: 37

Cited by: 1

Related to: 10