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Norizan Mohd Kassim
Observed names:
NORIZAN KASSIM,
Norizan Kassim,
Norizan M Kassim,
Norizan M. Kassim,
Norizan Mohd. Kassim
Institution:
KIMEP University
Observed institutions:
University of Dubai,
Emerald Group Publishing (United Kingdom),
Multimedia University,
King Abdulaziz University,
Universiti Tun Abdul Razak,
University of Nizwa,
University of Technology Malaysia,
Qatar University,
KIMEP University
show all 9
ORCID:
0000-0003-4952-2662
Observed ORCID:
0000-0003-4952-2662
OpenAlex ID:
A5045110350
The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e‐commerce settings: A cross cultural analysis
2010
·
Norizan Kassim
, Nor Asiah Abdullah
·
Asia Pacific Journal of Marketing and Logistics
·
781
Customer Loyalty in e-Commerce Settings: An Empirical Study
2008
·
Norizan Kassim
, Nor Asiah Abdullah
·
Electronic Markets
·
183
The effect of corporate branding dimensions on consumers' product evaluation: A cross‐cultural analysis
2006
·
Nizar Souiden
, Norizan M. Kassim
, et al.
·
European Journal of Marketing
·
145
The influence of attraction on internet banking: an extension to the trust‐relationship commitment model
2006
·
Norizan Mohd Kassim
, Abdel Kader Mohammed Ahmed Abdulla
·
International Journal of Bank Marketing
·
143
Investigating the complex drivers of loyalty in e‐commerce settings
2009
·
Norizan Mohd Kassim
, Salaheldin Ismail
·
Measuring Business Excellence
·
84
Customer retention measurement in the UAE banking sector
2007
·
Norizan Mohd Kassim
, Nizar Souiden
·
Journal of Financial Services Marketing
·
66
Service quality: gaps in the Malaysian telemarketing industry
2002
·
Norizan Mohd Kassim
, Jamil Bojei
·
Journal of Business Research
·
59
Quality of lifestyle and luxury purchase inclinations from the perspectives of affluent Muslim consumers
2016
·
Norizan M. Kassim
, Mohamed M. Zain
·
Journal of Islamic marketing
·
45
Extending the service profit chain: the mediating effect of employee productivity
2019
·
Iman Adeinat
, Norizan Kassim
·
International Journal of Quality & Reliability Management
·
43
Why do consumers buy counterfeit luxury products? A tale of two major cities in two different countries
2020
·
Norizan M. Kassim
, Mohamed Zain
, et al.
·
Asia Pacific Journal of Marketing and Logistics
·
42
Non-academic service quality: comparative analysis of students and faculty as users
2012
·
Khurram Sharif
, Norizan Mohd Kassim
·
Journal of Marketing for HIGHER EDUCATION
·
35
A comparative study on job satisfaction between registered nurses and other qualified healthcare professionals
2016
·
Musrrat Parveen
, Khalid Maimani
, et al.
·
International Journal of Healthcare Management
·
30
QUALITY OF WORK LIFE: THE DETERMIANTS OF JOB SATISFACTION AND JOB RETENTION AMONG RNs AND OHPs
2017
·
Musrrat Parveen
, Maimani, Khalid
, et al.
·
29
Strategies of family businesses in a newly globalized developing economy
2012
·
Mohamed Zain
, Norizan M. Kassim
·
Journal of Family Business Management
·
29
Telecommunication Industry in Malaysia: Demographics Effect on Customer Expectations, Performance, Satisfaction and Retention
2006
·
Norizan Mohd Kassim
·
Asia Pacific Business Review
·
29
Measuring perceived service quality in Qatari Islamic banks
2009
·
Abdel Kader Mohamed Ahmed Abdullah
, Norizan Mohd Kassim
·
J for International Business and Entrepreneurship Development
·
28
Purchase Behaviour of Consumers of Functional Foods in Malaysia: An Analysis of Selected Demographic Variables, Attitude and Health Status
2014
·
Fon Sim Ong
, Norizan Mohd Kassim
, et al.
·
Asia Pacific Management Review
·
25
The Influence of Internal Environment and Continuous Improvements on Firms Competitiveness and Performance
2012
·
Mohamed Zain
, Norizan M. Kassim
·
Procedia - Social and Behavioral Sciences
·
24
PDF
The relationships between collective-oriented values and materialism, product status signaling and product satisfaction: A two-city study
2016
·
Norizan Kassim
, Naima Bogari
, et al.
·
Asia Pacific Journal of Marketing and Logistics
·
22
Can government financial support enhance job creations: insights from Oman
2021
·
Abdullah Mohammed Al Shukaili
, Kawther Al Kindi
, et al.
·
Journal of Science and Technology Policy Management
·
21
Domains of Living and key demographics: Their impact on luxury consumption behavior of affluent Qataris
2019
·
Khurram Sharif
, Norizan Kassim
, et al.
·
Asia Pacific Journal of Marketing and Logistics
·
19
Impact of skill on bi-dimensional trust within small-to-medium sized enterprises upstream relationships
2020
·
Khurram Sharif
, Norizan Kassim
, et al.
·
EuroMed Journal of Business
·
15
Inclinations of Saudi Arabian and Malaysian Students Towards Entrepreneurship
2018
·
Musrrat Parveen
, Norizan M. Kassim
, et al.
·
Prabandhan Indian Journal of Management
·
15
Performance Indicators for Quality, Innovation, and Competitiveness： A Survey on the Saudi Manufacturing Sector
2016
·
Khalid Al-Shuaibi
, Mohamed Zain
, et al.
·
International Business Research
·
15
PDF
Service Quality: Gaps in the College of Business
2010
·
Norizan Mohd Kassim
, Mohamed Zain
·
Services Marketing Quarterly
·
14
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Works count:
65
Citation count:
2,098
H-index:
20
I10-index:
30
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