Author

Jacob Eskildsen

Observed names: Eskildsen, Jacob, Eskildsen, Jacob Kjær; id_orcid 0000-0001-8971-3442, Jacob K. Eskildsen, Jacob Kjær Eskildsen

Observed institution: Aarhus University

ORCID: 0000-0001-8971-3442

Observed ORCID: 0000-0001-8971-3442

OpenAlex ID: A5063679892

A causal model for employee satisfaction

2000 · Jacob K. Eskildsen, Jens J. Dahlgaard · Total Quality Management · 278

Enhancing importance‐performance analysis

2006 · Jacob K. Eskildsen, Kai Kristensen · International Journal of Productivity and Performance Management · 188

Work motivation and job satisfaction in the Nordic countries

2004 · Jacob K. Eskildsen, Kai Kristensen, et al. · Employee Relations · 182

The managerial drivers of employee satisfaction and loyalty

2000 · Jacob K. Eskildsen, Mikkel L. Nussler · Total Quality Management · 165

Physiological evidence of interpersonal dynamics in a cooperative production task

2016 · Dan Mønster, Dorthe Døjbak Håkonsson, et al. · Physiology & Behavior · 149

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Exploration versus exploitation: Emotions and performance as antecedents and consequences of team decisions

2015 · Dorthe Døjbak Håkonsson, Jacob Kjær Eskildsen, et al. · Strategic Management Journal · 142

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Modeling and Assessing Sustainable Enterprise Excellence

2013 · Rick Edgeman, Jacob Eskildsen · Business Strategy and the Environment · 139

The Drivers of Customer Satisfaction and Loyalty. The Case of Denmark 2000–2002

2004 · Jacob Eskildsen, Kai Kristensen, et al. · Total Quality Management & Business Excellence · 101

Is the NPS a trustworthy performance measure?

2014 · Kai Kristensen, Jacob Eskildsen · The TQM Journal · 90

The criterion weights of the EFQM excellence model

2001 · Jacob K. Eskildsen, Kai Kristensen, et al. · International Journal of Quality & Reliability Management · 85

Private versus public sector excellence

2004 · Jacob K. Eskildsen, Kai Kristensen, et al. · The TQM Journal · 82

The relationship between job satisfaction and national culture

2010 · Jacob Eskildsen, Kai Kristensen, et al. · The TQM Journal · 68

The impact of creativity and learning on business excellence

1999 · Jacob K. Eskildsen, Jens J. Dahlgaard, et al. · Total Quality Management · 64

Design of PLS-Based Satisfaction Studies

2009 · Kai Kristensen, Jacob Eskildsen · Springer eBooks · 60

Imperatives of Sustainable University Excellence: A Conceptual Framework

2019 · Tajammal Hussain, Jacob Eskildsen, et al. · Sustainability · 56

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Determinants of absenteeism in a large Danish bank

2006 · Kai Kristensen, Hans Jørn Juhl, et al. · The International Journal of Human Resource Management · 52

A-priori and post-hoc segmentation in the design of healthy eating campaigns

2010 · Laura Kazbare, Hans C.M. van Trijp, et al. · Journal of Marketing Communications · 48

The intellectual structure of research in ISO 9000 standard series (1987–2015): a Bibliometric analysis

2018 · Tajammal Hussain, Jacob Kjær Eskildsen, et al. · Total Quality Management & Business Excellence · 45

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Identifying the vital few using the European Foundation for Quality Management model

1998 · Jacob K. Eskildsen · Total Quality Management · 45

The predictive power of intangibles

2003 · Jacob Eskildsen, Anders H. Westlund, et al. · Measuring Business Excellence · 44

Absenteeism in the Nordic countries

2006 · Ann‐Kristina Løkke, Jacob K. Eskildsen, et al. · Employee Relations · 43

Trends in EFQM criterion weights; the case of Denmark 1998‐2001

2002 · Jacob K. Eskildsen, Kai Kristensen, et al. · Measuring Business Excellence · 43

Benchmarking excellence

2001 · Kai Kristensen, Hans Jørn Juhl, et al. · Measuring Business Excellence · 36

Measuring employee assets – The Nordic Employee IndexTM

2004 · Jacob K. Eskildsen, Anders H. Westlund, et al. · Business Process Management Journal · 33

Viral Innovation: Integration via Sustainability & Enterprise Excellence

2012 · Rick Edgeman, Jacob Eskildsen · Journal of Innovation and Business Best Practices · 29

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Works count: 107

Citation count: 2,722

H-index: 26

I10-index: 47