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Grafton Whyte
Observed name:
Prof. Grafton Whyte
Institution:
University of Namibia
Observed institutions:
Namibia University of Science and Technology,
University of Namibia,
Cranfield University,
University of the Western Cape
ORCID:
0000-0003-2621-5483
Observed ORCID:
0000-0003-2621-5483
OpenAlex ID:
A5086614422
Factors affecting information systems’ success
1996
·
Grafton Whyte
, Andy Bytheway
·
International Journal of Service Industry Management
·
123
PDF
Using storytelling to elicit tacit knowledge from SMEs
2012
·
Grafton Whyte
, Selwyn Classen
·
Journal of Knowledge Management
·
100
Understanding user perceptions of information systems success
1997
·
Grafton Whyte
, Andy Bytheway
, et al.
·
The Journal of Strategic Information Systems
·
77
Assessing Digital Literacy Among Namibian Millennials and the Impact on Consumer Decision-Making Styles
2020
·
Efigenia Madalena Mario Semente
, Grafton Whyte
·
International Journal of Applied Management Sciences and Engineering
·
4
The V-model of service quality: an African case study
2017
·
Grafton Whyte
, Andy Bytheway
·
European Journal of Marketing
·
4
PDF
The Influence of Culture on Consumer Decision-Making Styles of Namibian Millennials
2018
·
Efigenia Madalena Mario Semente
, Grafton Whyte
·
International Journal of Applied Management Sciences and Engineering
·
2
Understanding IT management in Higher Education
2015
·
Andrew Bytheway
, Grafton Whyte
, et al.
·
UWC Research Repository (University of the Western Cape)
·
2
PDF
A Framework for Customer Service Delivery (CSD)
2018
·
Grafton Whyte
·
Emerald Group Publishing Limited eBooks
·
1
Understanding stakeholder expectations in higher education
2017
·
Andy Bytheway
, Isabella M. Venter
, et al.
·
UWC Research Repository (University of the Western Cape)
·
1
PDF
Identifying the Knowledge Requirements of a New Project Entrant: An Informing Science Approach
2014
·
Grafton Whyte
, Desire Minnaar
·
Informing Science The International Journal of an Emerging Transdiscipline
·
1
PDF
Introducing BYOD in an organisation: The risk and customer services viewpoints. Paper presented at the 1st Namibia Customer Service Awards & Conference, 2014.
2014
·
Zoran Mitrović
, Ivan Veljković
, et al.
·
Ounongo Repository
·
1
The Role of the Diaspora in the Implementation of the UNDP Sustainable Development Goals in Africa
2021
·
Grafton Whyte
, Tresia Auala
·
Book Publisher International (a part of SCIENCEDOMAIN International)
A Road Map for Busy Managers
2018
·
Grafton Whyte
·
Emerald Group Publishing Limited eBooks
VMSQ – Reporting ( Stage 4 )
2018
·
Grafton Whyte
·
Emerald Group Publishing Limited eBooks
VMSQ – Data Analysis ( Stage 3 )
2018
·
Grafton Whyte
·
Emerald Group Publishing Limited eBooks
Overview of the VMSQ
2018
·
Grafton Whyte
·
Emerald Group Publishing Limited eBooks
Identifying Service Attributes ( Stage 1 )
2018
·
Grafton Whyte
·
Emerald Group Publishing Limited eBooks
VMSQ – Data Collection ( Stage 2 )
2018
·
Grafton Whyte
·
Emerald Group Publishing Limited eBooks
The V-Model of Service Quality
2018
·
Grafton Whyte
·
Emerald Group Publishing Limited eBooks
PDF
Introduction
2018
·
Grafton Whyte
·
Emerald Group Publishing Limited eBooks
Case Studies
2018
·
Grafton Whyte
·
Emerald Group Publishing Limited eBooks
Learning Styles Influence on Consumer Decision-making Styles of Generation Y Consumers in Namibia: a Comparison Study of the Three Major Universities in Namibia
2018
·
Dr Efigenia M.M. Semente
, Prof. Grafton Whyte
·
Journal of Marketing Studies
PDF
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Works count:
23
Citation count:
316
H-index:
4
I10-index:
3
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