Author

Hairong Zhao

Institution: Sun Yat-sen University

Observed institution: Sun Yat-sen University

ORCID: 0000-0002-6602-9207

Observed ORCID: 0000-0002-6602-9207

OpenAlex ID: A5088346094

Employees’ perception of generative artificial intelligence and the dark side of work outcomes

2024 · Hairong Zhao, Bocong Yuan, et al. · Journal of Hospitality and Tourism Management · 71

Working with artificial intelligence surveillance during the COVID-19 pandemic: a mixed investigation of the influence mechanism on job engagement in hospitality industry

2022 · Hairong Zhao, Junbang Lan, et al. · Current Issues in Tourism · 24

Artificial Intelligence Job Substitution Risks, Digital Self-efficacy, and Mental Health Among Employees

2025 · Hairong Zhao, Peiguan Wu · Journal of Occupational and Environmental Medicine · 20

Platform algorithmic control and work outcomes of food delivery employees

2025 · Hairong Zhao, Bocong Yuan, et al. · Service Industries Journal · 16

Understanding work platformization and algorithmic control from labor process theory

2025 · Hairong Zhao, Bocong Yuan, et al. · Service Industries Journal · 13

Unlocking co-creation in travel: How generative AI sparks Aha Moments and the behavioral outcome

2026 · Hairong Zhao, Bocong Yuan, et al. · Journal of Hospitality and Tourism Management · 11

The effect of the risk of job substitution by AI, digital transformation stress and digital self-efficacy on employee deviant behavior

2025 · Hairong Zhao · Information Development · 11

Human agency in AI-driven work transformation: exploring hospitality employees’ adaptation strategies

2026 · Hairong Zhao, Bocong Yuan, et al. · Service Industries Journal · 8

Education pathways to mitigate automation anxiety: skill development as key for job satisfaction in the age of machines replacing human

2025 · Bocong Yuan, Jiannan Li, et al. · International Journal of Manpower · 6

Health policy response to mobility during the pandemic: Evaluating the effectiveness using location‐based services big data

2022 · Bocong Yuan, Hairong Zhao, et al. · The International Journal of Health Planning and Management · 4

Navigating generative AI use in tourism and hospitality: how trust and ethics shape human-machine information interaction of practitioners

2026 · Hairong Zhao, Bocong Yuan, et al. · Tourism Review · 2

Works count: 11

Citation count: 185

H-index: 7

I10-index: 7