Work

La retención de los clientes: un estudio empírico de sus determinantes

Year: 2009

Type: article

Study design: Observational Study

Source: Revista española de investigación de marketing

Authors: Yolanda Polo Redondo, F. Javier Sesé

Institution: Universidad de Zaragoza

Language: Spanish

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1017792103

FWCI: 0.787

Cites: 46

Cited by: 1

Related to: 10