Work

Toward a Science of Service Systems

Year: 2010

Type: book-chapter

Source: Service science: research and innovations in the service economy

DOI: 10.1007/978-1-4419-1628-0_9

Authors: James C. Spohrer, Paul P. Maglio

Institution: IBM Research - Almaden

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W107137146

FWCI: 58.5

Cites: 170

Cited by: 198

Related to: 10