Work

Cross-Cultural Perspectives of Service Quality and Risk in Air Transportation

Year: 2002

Type: article

Study design: Observational Study

Source: Journal of Air Transportation

Authors: Lawrence F. Cunningham, Clifford E. Young, Moonkyu Lee

Institutions: University of Colorado Denver, Yonsei University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W111704576

FWCI: 3.264

Cites:

Cited by: 73

Related to: 10