Work

Examination of the reliability and validity of an instrument for measuring service quality of restaurants

Year: 2009

Type: article

Source: Journal of Foodservice

DOI: 10.1111/j.1748-0159.2009.00149.x

Authors: Hak‐Seon Kim, Hyun‐Woo Joung, Yi‐Hua Erin Yuan, Chihkang Wu, Jau‐Jiin Chen

Institutions: Texas Tech University, National Kaohsiung University of Applied Sciences, University of Nevada, Las Vegas

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1504626937

FWCI: 5.51

Cites: 23

Cited by: 35

Related to: 10