Work

The Impact of Service Quality Dimensions on Customer Satisfaction: A Field Study of Arab Bank in Irbid City, Jordan

Year: 2015

Type: article

Study design: Observational Study

Authors: Abdel Fattah, Mahmoud Al-Azzam

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1509476718

FWCI: 9.645

Cites: 35

Cited by: 83

Related to: 10