Work

Towards a Reference Model for After-Sales Service Processes

Year: 2007

Type: book-chapter

Source: Springer eBooks

DOI: 10.1007/978-0-387-74157-4_34

Authors: Elena Legnani, Stefano Ierace, Sergio Cavalieri

Institution: University of Bergamo

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W1511910195

FWCI: 4.708

Cites: 15

Cited by: 6

Related to: 10