Work

Reacción del consumidor ante el retraso de un servicio

Year: 2001

Type: preprint

Study design: Observational Study

Source: RePEc: Research Papers in Economics

Authors: Ana B. Casado‐Díaz, Francisco Mas Ruiz

Institution: University of Alicante

Language: Spanish

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1514881664

Cites: 59

Cited by: 1

Related to: 10