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Customer Learning and Loyalty When Quality is Uncertain

Year: 1999

Type: preprint

Source: RePEc: Research Papers in Economics

Author: Noah Gans

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1519207198

Cites: 1

Cited by: 3

Related to: 10