Work

An Empirical Study of Multi-dimensional Trust and Eloyalty in E-commerce in China

Year: 2010

Type: conference-paper

Study design: Observational Study

Source: Americas Conference on Information Systems

Authors: Lin Xiao, Zixiu Guo, John D’Ambra

Institutions: Nanjing University of Aeronautics and Astronautics, UNSW Sydney

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1526480478

FWCI: 2.816

Cites: 22

Cited by: 7

Related to: 10