Work

The Effects of Text-To-Speech Voice and 3D Avatars on Consumer Trust in the Design of Live Help Interface of Electronic Commerce

Year: 2004

Type: article

Source: Journal of the Association for Information Systems

Authors: Lingyun Qiu, Izak Benbasat

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1528849496

FWCI: 1.861

Cites: 25

Cited by: 8

Related to: 10