Work

Other‐customer failure

Year: 2010

Type: article

Source: Journal of service management

DOI: 10.1108/09564231011039286

Author: Wen‐Hsien Huang

Institution: National Chung Hsing University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1530788524

FWCI: 8.776

Cites: 42

Cited by: 67

Related to: 10