Work

Messung und Konsequenzen von Servicequalität im E-Commerce

Year: 2004

Type: article

Abstract: zulässig.

Source: Marketing ZFP

DOI: 10.15358/0344-1369-2004-sonderheft-2004-45

Authors: Hans H. Bauer, Tomas Falk, Maik Hammerschmidt

Institutions: University of Mannheim, Institut für Mittelstandsforschung

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W2912521033

FWCI: 1.861

Cites: 36

Cited by: 10

Related to: 10