Work

Exploring service needs in the Chinese manufacturing industry

Year: 2009

Type: article

Source: Chinese Management Studies

DOI: 10.1108/17506140910963657

Authors: Heiko Gebauer, Thomas Fischer

Institution: University of St.Gallen

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W1534537860

FWCI: 4.723

Cites: 33

Cited by: 16

Related to: 10