Work

Service Quality and Customer Satisfaction in the Ghanaian Banking Industry (A Case of Ghana Commercial Bank)

Year: 2015

Type: article

Study design: Observational Study

Authors: Agbemabiese George Cudjoe, Patrick Amfo Anim, Joseph Gerald Nii Tetteh Nyanyofio

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1535063803

FWCI: 1.286

Cites: 47

Cited by: 14

Related to: 10