Work

Mediating role of customer satisfaction on service quality and customer loyalty in grocery store in shopping malls in Saudi Arabia

Year: 2014

Type: dissertation

Study design: Observational Study

Source: UUM Electronic Theses and Dissertation [eTheses] (Northern University of Malaysia)

Authors: Hala Hazam Al-Otaibi, Naif Mutlaq

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W153883610

Cites: 261

Cited by:

Related to: 10