Work

A Framework for the Design of Service Systems

Year: 2011

Type: book-chapter

Source: Service science: research and innovations in the service economy

DOI: 10.1007/978-1-4419-7904-9_4

Authors: Yao-Hua Tan, Wout Hofman, Jaap Gordijn, Joris Hulstijn

Institutions: Delft University of Technology, Netherlands Organisation for Applied Scientific Research, Vrije Universiteit Amsterdam

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1539708136

FWCI: 6.531

Cites: 54

Cited by: 14

Related to: 10