Work

Customer Citizenship Behaviours Directed at Service Personnel: What the Experts have to Say.

Year: 2009

Type: conference-paper

Source: Victoria University Research Repository (Victoria University)

Authors: Romana Garma, Liliana L. Bove

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1540638432

FWCI: 1.159

Cites: 29

Cited by: 3

Related to: 10