Work

A model of service quality perceptions and health care consumer behavior.

Year: 1991

Type: article

Study design: Observational Study

Source: PubMed

Authors: S J O'Connor, R M Shewchuk, M R Bowers

Institutions: University of Wisconsin–Milwaukee, University of Alabama at Birmingham

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W1546032546

FWCI:

Cites: 15

Cited by: 43

Related to: 10