Work

Quality for the individual and for the company in the business‐to‐business market

Year: 2006

Type: article

Source: International Journal of Quality & Reliability Management

DOI: 10.1108/02656710610640934

Author: Jukka Ojasalo

Institution: Lappeenranta-Lahti University of Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1546212776

FWCI: 3.643

Cites: 45

Cited by: 13

Related to: 10