Work

The Effects of Offering Menu Information on Perceived Waiting Time and Customer Satisfaction: The Case of a Casual Dining Restaurant in Korea

Year: 2011

Type: conference-paper

Source: ScholarWorks@UMassAmherst (University of Massachusetts Amherst)

Authors: Gumkwang Bae, Dae-Young Kim

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W154874549

FWCI:

Cites: 13

Cited by:

Related to: 10