Work

HRM – A Service Perspective

Year: 1994

Type: article

Source: International Journal of Service Industry Management

DOI: 10.1108/09564239410051911

Author: Benjamin Schneider

Institution: University of Maryland, College Park

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1553940555

FWCI: 6.866

Cites: 34

Cited by: 147

Related to: 10