Work

Development of a measurement scale for business-to-business service quality: assessment in the facility services sector

Year: 2004

Type: preprint

Source: RePEc: Research Papers in Economics

Authors: Darline Vandaele, Paul Gemmel

Institution: Ghent University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1553985273

Cites: 63

Cited by: 10

Related to: 10