Work

Construction of Trust Beliefs Through Response to Online Negative Product Review: a Justice Perspective

Year: 2010

Type: conference-paper

Source: National University of Singapore

Authors: Jing Chen, Pei-Ying Huang, Yunjie Xu

Institution: Fudan University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W1556893815

FWCI:

Cites: 53

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Related to: 10