Work

The Effects of Business Image on Customer Retention in Hotels in Eldoret, Kenya

Year: 2012

Type: article

Study design: Observational Study

Source: European Journal of Business and Management

Authors: Rita N. Schulz, Josephat N. Omweri

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1560134730

FWCI: 0.713

Cites: 12

Cited by: 13

Related to: 10