Work

Incorporating the Dual Customer Roles in e-Service Design

Year: 2003

Type: preprint

Source: RePEc: Research Papers in Economics

Authors: Xue Mei, Patrick T. Harker, Gregory R. Heim

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1564920338

Cites: 41

Cited by: 16

Related to: 10