Work

Medición de la calidad del servicio. Desarrollo de escalas frente a medidas de un solo ítem. Estudio comparativo

Year: 2007

Type: article

Source: Dialnet (Universidad de la Rioja)

Authors: José Antonio Martínez García, Laura Martínez

Language: Spanish

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1571580470

FWCI: 0.921

Cites: 51

Cited by: 3

Related to: 10