Work

Refinement and Retesting of “eBankQual” Scale in Internet Banking Service Settings

Year: 2012

Type: preprint

Source: RePEc: Research Papers in Economics

Author: Vijay M. Kumbhar

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1579378680

Cites: 37

Cited by: 1

Related to: 10