Work

National index of consumer satisfaction: A proposal for a review of literature

Year: 2011

Type: article

Authors: Santiago Ospina Pinzón, Irene Gil Saura

Institution: Universitat de València

Language: Spanish

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1582054617

FWCI: 0.694

Cites: 68

Cited by: 11

Related to: 10