Work

Organizational Climate, Perceived Customer Satisfaction, and Revenue per Available Room in Four- and Five-Star Australian Hotels

Year: 2001

Type: article

Study design: Observational Study

Source: Tourism Analysis

DOI: 10.3727/108354201108749782

Authors: M. Davidson, M.L. Manning, P. Brosnan, N. Timo

Institutions: LSU New Orleans, Griffith University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1582251520

FWCI: 5.859

Cites:

Cited by: 35

Related to: 10