Work

Internal Service Quality, Customer and Job Satisfaction: Linkages and Implications for Managers

Year: 1996

Type: article

Source: Human Resource Planning

Authors: Roger H. Hallowell, Leonard A. Schlesinger, Jeffrey Zornitsky

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W1589995527

FWCI: 6.129

Cites: 1

Cited by: 263

Related to: 10