Work

A conceptual model of customer value in e-commerce.

Year: 2004

Type: conference-paper

Source: European Conference on Information Systems

Authors: Yunjie Xu, Shun Cai

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1593473688

FWCI: 1.88

Cites: 33

Cited by: 16

Related to: 10